Knowledge Base
Online documentation and resources provided by hosting companies to support customers, offering guides, tutorials, and troubleshooting instructions.
A knowledge base is your go-to library of hosting help articles, tutorials, and FAQs. It's created by hosting providers to help users solve common problems without needing to contact support. A good knowledge base is searchable, up to date, and written in plain language rather than technical jargon. It empowers users to troubleshoot issues, learn new features, and make the most of their hosting plan. For providers, it saves time by reducing support requests. A strong knowledge base turns complicated hosting topics into clear, practical guidance for everyone.
