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Troubleshooting Common Issues

Here are common issues that you could encounter after you have uploaded your files

Your website's styling/color/layout is broken#

Problem:

Your webpage does not display correctly on Tiiny Host and looks different offline or in your editor. This is likely because there was an error finding the CSS file related to your HTML page.

Solution:

This could be for a combination of reasons:

  • There are spaces in your CSS filenames
  • Your CSS filenames or directories are not all lowercase
  • Your CSS files are in a different directory to it's reference

Your website's images are not displaying#

Problem:

Images are not missing or not loading on your website on Tiiny Host

Solution:

This could be for a combination of reasons:

  • There are spaces in your filenames
  • Your filenames or directories are not all lowercase
  • Your files are in a different directory to it's reference

Your PDF file is not updating after you have uploaded a new version#

Problem:

After uploading a new version of your PDF file for an existing link, the old version still appears online. The usually occurs because your browser is still caching the old file.

Solution:

Clear your browser's cache or open the link in another browser or device like your phone. Here's how you can clear your cache on Chrome: https://support.google.com/accounts/answer/32050

Your Tiiny Host link is blocked whilst sharing it on Outlook/Facebook or other apps#

Problem:

Whilst trying to share your .tiiny.site link on Facebook or in Outlook its gets flagged as a spam or phishing link. The is unfortunately due to large volumes of spam uploaded to our platform which we regularly remove.

Solution:

On our subscription plans, we have released our .tiiny.co domain which is not blocked by such platforms.

Once your account has been manually verified, you will have the ability to upload to the .tiiny.co domain.

Alternatively, you can link your own custom domain and publish links through them.

Something is missing on my website#

Problem:

Your CSS, images, videos, music or other files can sometimes be missing from your website after you upload your content to Tiiny Host.

Solution:

You can identify which files are missing on Chrome by opening the Developer Tools section. You can learn how here: https://developer.chrome.com/docs/devtools/open/

Once the Developer tools are open on your site, click on the Network and refresh the page. The files highlighted in Red are missing or cannot be found by the site.

This could be for a combination of reasons:

  • There are spaces in your filenames
  • Your filenames or directories are not all lowercase
  • Your files are in a different directory to it's reference

Anything unclear or buggy in this tutorial? Please report it!